Work Experience
The Imagen Foundation Arcadia, CA
Administrative Assistant May 2025 – Present
- Contacted nominees and facilitated communication to support award show preparations.
- Reviewed and verified nominated content to ensure accuracy and eligibility.
- Proofread award show booklets and materials to ensure proper grammar and professional presentation.
North American Travel Journalist Association Arcadia, CA
Membership Coordinator May 2025 – Present
- Manages member engagement and oversees all membership renewals and related communications
- Coordinates virtual membership meeting while supporting outreach efforts to retain and attract members.
- Provides cross-departmental support and improvised internal processes to enhance organizational efficiency.
State Farm San Dimas, CA
Customer Service Representative March 2025 – April 2025
- Screened customer calls and collected data to simplify the resolution process for senior agents.
- Chased outstanding payments/invoices from customers to satisfy accounts receivable records.
- Oversaw electronic and physical communications between customers and agents.
Kismet and Epiphany Pasadena, CA
Personal Assistant to Director March 2023 – February 2025
- Coordinated accommodation and travel arrangements according to the Director’s preferences.
- Designed logos, graphics, and templates for company assets and branding consistency.
- Prioritized open availability to resolve immediate inquiries from the Director.
Vargas Law Firm West Covina, CA
Legal Assistant June 2024 – July 2024
- Maintained confidential records and organized documents for sensitive cases.
- Translated and transcribed physical documents and recorded declarations from Spanish to English.
- Compiled testimonies in Spanish and formulated them into legal English documents to build cases.
Barnes & Noble Glendora, CA
Bookseller September 2021 – June 2024
- Managed an entire section as the supervisor of the Barnes & Noble Spanish language book section.
- Familiarized myself with store products on a monthly basis to upsell inventory to customers.
- Designed product displays to match intended audience, entice consumer interest, and generate revenue.
CSUN Student Housing Northridge, CA
Student Assistant August 2017 – May 2019
- Adapted to a fast-paced environment where excellent customer service is essential
- Monitored students, electronic and sports equipment, and maintaining a safe environment.
- Served as a resource for the CSUN Student Housing residents, staff, and visitors.
EDUCATION
University of Southern California Los Angeles, CA
MA in Public Relations and Advertising August 2025 – Present
California State University, Northridge Northridge, CA
BA in English, Creative Writing Minor: French Language
SKILLS & INTERESTS
Skills: Microsoft Office Suite | Google Drive | Adobe | Procreate | Canva | MyCase | WordPress | Brevo
Languages: English and Spanish (Fluent), French (Intermediate)
Interests: Music, Digital and Analog Art, Reading, Writing, Learning New Languages, Video Games